Ans: Yes, you are entitled to a refund should you consider to cancel your order. You are, however, expected to provide the following information:
*Order reference number which will be given to you once you place your order
*Bank details (Account name, Account number, Name of Bank and Branch) if payment was done using a card (VISA/MasterCard)
*For Mobile Money, cash will be refunded to your Mobile Money wallet/number. Once these conditions have been met, you will receive a refund, less any transfer charges incurred.